How integrated business processes reduce the risk of churning customers
Life of an engineer - a systematic approach to transforming relationships through reliable deliveries By: Jeroen Minnee and Angelique Toorians, 13 January 2024 Integrated business processes and systems Building and maintaining strong customer relationships is the founding principle of any successful business and integrated business processes are nowadays essential. In a world where customer expectations are constantly changing, it is necessary to remain proactive and adapt in your approach to maintain these essential connections. Recognising and addressing issues such as dissatisfied customers, slow responses and lost requests is crucial to building lasting customer relationships. Integrated business processes and systems will help you and your engineers in tackling these challenges. Improving customer relations is crucial, but this does not immediately mean that your business system needs to be completely overhauled. That is why in this article, we will discuss practical steps for i